Find Desktop Support Engineer Opportunities in United States of America
Desktop Support Engineer Duties & Salary in United States of America
In the United States, a Desktop Support Engineer is responsible for providing technical support and assistance to end-users. The U.S. is a diverse and vast country, known for its technological innovations, cultural diversity, and prominent cities like New York, Los Angeles, and San Francisco.
The main duties of a Desktop Support Engineer in the U.S. include troubleshooting hardware and software issues, configuring computer systems, and assisting users with technical problems. They collaborate with IT teams to ensure the smooth functioning of IT infrastructure and provide training to end-users.
Key skills required for a Desktop Support Engineer in the U.S. include strong knowledge of operating systems (such as Windows, macOS, and Linux), experience in resolving technical issues, and proficiency in network protocols and configurations. A bachelor's degree in computer science or a related field is often preferred, along with relevant certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA).
Work opportunities for Desktop Support Engineers in the U.S. can be found in major tech hubs like Silicon Valley, Seattle, and Austin. Additionally, companies across various industries, including finance, healthcare, and manufacturing, require skilled professionals to support their IT infrastructure.
The expected salary range for a Desktop Support Engineer in the U.S. is $40,000 to $70,000 per year, depending on experience and qualifications. The average hourly rate is around $20 to $35.
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